schedule an appointment
Visit our warehouse
contact us
call (503) 432-3993
hello@lilyandcane.com
3430 SE 20th Ave,
Portland, OR 97202
Or schedule your will call appointments
minimums (APRIL thru DEC)
Will call:
$150 worth of rentals
Delivery order minimums (including delivery fee):
$900 in Portland Metro
$2,000 for less than 1 distance from our warehouse
$4,000 for 1 to 2 hrs distance from our warehouse
$5,000 for 2 hrs distance from our warehouse
$8,000 for 2.5 to 3hrs distance from our warehouse (no Sat deliveries)
changes to your order
Once you have placed your 50% deposit, you have until 2 weeks before your event for any final changes. Changes MAY NOT decrease your order total by more than 10%.
delivery
Delivery costs are calculated based on distance and time to and from our warehouse + loading and unloading time.
Please contact us for an accurate quote.
Portland Metro delivery - range from $180 to $360
3 hours + from Portland - We can deliver as far north as Seattle, WA or south to Medford and Central OR
contact us for an accurate delivery price quote.
The following situations would accrue additional charges:
1- Late pick-up (8pm or later)
2- Delivery crew having to wait more than 30 min to gain access to venue. To avoid this we suggest you stagger your deliveries so your vendors are not fighting for loading zone/parking or elevator etc.
3- Elevators or staircases
preparing for our
delivery crew
Arrival:
Make sure your on-site coordinator is there to let movers in and provide instructions.
We place furniture according to floor plan previously shared with us or instructions by the on-site coordinator.
Decor and styling is a separate service, if you did not hire us for styling then all pillows, vases, votives, etc is supplied in a box for you to unpack and decorate.
After end of event:
Tables must be free of any drinks, food or decor and wiped clean.
Pack up all decor items and wrap carefully and place back into our supplied boxes before our movers arrive. Failure to do so could result in additional fees.
FAQs
missing or damaged rentals
Missing rentals: it is the renter's responsibility to locate missing rentals from venue and bring back to our warehouse. If they cannot be found, renter will pay for replacement costs
Damaged rentals: renter will need to cover either cleaning fee or the replacement cost of damaged item.
rental period
Rates are based on a 72 hour rental period (or less). Contact us for extended rental costs.
Will call: you may pick up your rentals the day before event and return the day after event.
Delivery: we can deliver day before or same day, pick-up day after or same day.
outside use
Our rentals can be used outside if it is a dry day.
Rentals cannot be left outside if it is raining. Rain can be quite damaging to our inventory.
Tarps must be placed under rugs for outdoor use.
cancelations
We require a 30 day notice for any cancellations. Your 50% retainer is not refundable at any point.
showroom consultation
We absolutely love having clients over! Our showroom consults are free. They range from 30 min to an hour. Browse to bottom of page to schedule.
design consultation & VENUE WALK-THRUS
We're happy to assist you in picking out the right rentals for your theme and venue design. We also provide event design services at an extra fee. See our Services Page for more information.
reservations & Deposits
We ask for a 50% non-refundable retainer to reserve your items for the desired date. You may change or add items whenever needed. The remaining 50% is due 2 weeks prior to your event date.
