schedule an appointment

Visit our warehouse

contact us

call (503) 432-3993
 hello@lilyandcane.com 

3430 SE 20th Ave,
Portland, OR 97202

Or schedule your will call appointments

DELIVERY ORDER minimums (APRIL thru DEC)

Will call order minimum:
$150 worth of rentals

changes to your order

Once you have placed your 50% deposit, you have until 2 weeks before your event for any final changes. CHANGES MAY NOT DECREASE YOUR ORDER TOTAL BY MORE THAN 10%


preparing for our delivery crew

Arrival: 
Make sure your on-site coordinator is there to let movers in and provide instructions.
We place furniture according to floor plan previously shared with us or instructions by the on-site coordinator. 
Decor and styling is a separate service, if you did not hire us for styling then all pillows, vases, votives, etc is supplied in a box for you to unpack and decorate. 

After end of event:
Tables must be free of any drinks, food or decor and wiped clean.
Pack up all decor items and wrap carefully and place back into our supplied boxes before our movers arrive. Failure to do so  could result in additional fees.



FAQs

rental period

Rates are based on a 72 hour rental period (or less). Contact us for extended rental costs.
Will call: you may pick up your rentals the day before event and return the day after event.
Delivery: we can deliver day before or same day, pick-up day after or same day.


PORTLAND METRO, up to 30 MINUTES FROM OUR WAREHOUSE
$900 order minimum (including $290 delivery fee). Late pick up fee extra (no other hidden fees)

UNDER 1HR DISTANCE FROM OUR WAREHOUSE (ie. Newberg, Dundee, McMinnville)
$2,500 order minimum (includes $425+ delivery fee). Late pick up fee extra (no other hidden fees)

1 TO 1.5 HRS DISTANCE FROM OUR WAREHOUSE (ie. Hood River, The Dalles)
$3,000 order minimum (includes $775+ delivery fee). Late pick up fee extra (no other hidden fees)

2 HRS DISTANCE FROM OUR WAREHOUSE (ie. Lincoln City)
$6,000 order minimum - includes delivery fee calculated based on distance
additional set up fee may apply

2.5 to 3HRS DISTANCE FROM OUR WAREHOUSE (no Sat deliveries)
$9,000 order minimum - includes delivery fee calculated based on distance
additional set up fee may apply

outside use

Our rentals can be used outside if it is a dry day.
Rentals cannot be left outside if it is raining. Rain can be quite damaging to our inventory.

Tarps must be placed under rugs for outdoor use.



cancelations

We require a 30 day notice for any cancellations. Your 50% retainer is not refundable at any point but can be used towards a future event.



showroom consultation

We absolutely love having clients over! Our showroom consults are free. They range from 30 min to an hour. Browse to bottom of page to schedule.

design consultation & VENUE WALK-THRUS

We're happy to assist you in picking out the right rentals for your theme and venue design.  

reservations & Deposits

We ask for a 50% non-refundable retainer to reserve your items for the desired date. You may change or add items whenever needed. The remaining 50% is due 2 weeks prior to your event date.



missing or damaged rentals

Missing rentals: it is the renter's responsibility to locate missing rentals from venue and bring back to our warehouse. If they cannot be found, renter will pay for replacement costs

Damaged rentals: renter will need to cover either cleaning fee or the replacement cost of damaged item.