While your 50% down payment is non-refundable, it does roll over to your new date within 365 days of original date.
There are no fees for rescheduling.
You can downsize by 50% if needed (so basically down to your deposit amount) + pay an additional 50% of your delivery fee (since the non-refundable retainer only covers 50% of the delivery)
You can downsize your order by no more than 10% of order total once you book with us.
$150 worth of rentals
$500 worth of rentals in Portland Metro
$2,000 worth of rentals for 1 to 2 hrs distance from our warehouse
$3,000 worth of rentals for 2 to 3hrs distance from our warehouse
Rates are based on a 72 hour rental period (or less). Contact us for extended rental costs.
Will call: you may pick up your rentals the day before event and return the day after event.
Delivery: we can deliver day before or same day, pick-up day after or same day.
Delivery costs are calculated based on distance and time to and from our warehouse + loading and unloading time.
Please contact us for an accurate quote.
Portland Metro delivery - range from $180 to $360
3 hours + from Portland - We can deliver as far north as Seattle, WA or south to Medford and Central OR
contact us for an accurate delivery price quote.
The following situations would accrue additional charges:
1- Late pick-up (8pm or later)
2- Delivery crew having to wait more than 30 min to gain access to venue. To avoid this we suggest you stagger your deliveries so your vendors are not fighting for loading zone/parking or elevator etc.
3- Elevators or staircases
Make sure your on-site coordinator is there to let movers in and provide instructions.
We place furniture according to floor plan previously shared with us or instructions by the on-site coordinator.
Decor and styling is a separate service, if you did not hire us for styling then all pillows, vases, votives, etc is supplied in a box for you to unpack and decorate.
After end of event:
Tables must be free of any drinks, food or decor and wiped clean.
Pack up all decor items and wrap carefully and place back into our supplied boxes before our movers arrive. Failure to do so could result in additional fees.
Missing rentals: it is the renter's responsibility to locate missing rentals from venue and bring back to our warehouse. If they cannot be found, renter will pay for replacement costs
Damaged rentals: renter will need to cover either cleaning fee or the replacement cost of damaged item.
Our rentals can be used outside if it is a dry day.
Rentals cannot be left outside if it is raining. Rain can be quite damaging to our inventory.
Tarps must be placed under rugs for outdoor use.
We require a 30 day notice for any cancellations. Your 50% retainer is not refundable at any point.
We absolutely love having clients over! Our showroom consults are free. They range from 30 min to an hour. Browse to bottom of page to schedule.
We're happy to assist you in picking out the right rentals for your theme and venue design. We also provide event design services at an extra fee. See our Services Page for more information.
We ask for a 50% non-refundable retainer to reserve your items for the desired date. You may change or add items whenever needed. The remaining 50% is due 2 weeks prior to your event date.